Last updated: [July 1, 2026]
Crochet Cove (“we”, “us”, “our”) operates crochetcove.store. This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
When you browse or purchase from our store, we may collect:
- Order details: name, email address, billing address, and phone number (if provided).
- Payment information: processed directly by our payment provider — we do not store your full card details on our servers.
- Communication data: messages you send us via email or WhatsApp for support.
- Technical data: IP address, browser type, and browsing behavior on our site, typically via cookies (see below).
2. How We Use Your Information
We use your information to:
- Process and deliver your digital pattern purchase.
- Respond to support requests.
- Send order confirmations and, if you opt in, occasional updates about new patterns or promotions.
- Improve our website and product offering.
We do not sell your personal data to third parties.
3. Cookies
Our site uses cookies for basic functionality (like keeping items in your cart) and, if enabled, for analytics (e.g., understanding which pages are popular). You can disable cookies in your browser settings, though some site features may not work as intended.
4. Third-Party Sharing
We share limited data only with service providers who help us run the store, such as:
- Our payment processor (to complete transactions securely).
- Our hosting/website platform (WordPress/WooCommerce infrastructure).
These providers only receive the data needed to perform their function and are not permitted to use it for other purposes.
5. Data Retention
We keep order and account information for as long as needed to fulfill orders, handle support requests, and meet our legal/accounting obligations, after which it is deleted or anonymized.
6. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data, or to object to certain processing. To make a request, email us at aaryanworkm@gmail.com. We will respond within a reasonable timeframe.
7. Children’s Privacy
Our store is not directed at children under 18, and we do not knowingly collect personal data from children.
8. International Customers
While Crochet Cove is based in the UAE and this policy is aligned with the UAE’s Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), we welcome customers worldwide. If you are located outside the UAE, your data may be processed in the UAE or in the country where our service providers operate.
9. Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top will reflect the most recent revision.
10. Contact Us
Questions about this policy or your data? Email aaryanworkm@gmail.com or WhatsApp +971 58 526 9245.